THESE BOOTS HAVE THE POWER TO INSTANTLY ENHANCE YOUR FASHION GAME.
COMFORTABLE | WATERPROOF | NON-SLIP
Premium Orthopedic Insole
Experience ultimate comfort with the cutting-edge Ortho-Cushion System featuring a high-quality orthotic insole and a cushioned sole that reduces the impact on your feet, providing a soothing sensation with each step. Moreover, this advanced system promotes effortless walking and adds spring to your stride, giving you a delightful "Walking on a cloud" feeling.


Warm Fur Brings Comfort
The interior of these boots is lined with a thick fleece, ensuring warmth and shielding your feet from the cold winter weather.

Convenient Buckle
Facilitating effortless adjustments, these boots enable you to easily customize the fit, ensuring a perfect and secure grip that prevents your feet from slipping off.

Waterproof Fabric
Say goodbye to the hassle of waiting for your boots to dry and embrace the fullness of freedom and enjoyment.

Non-Slip Outsole
Designed to prioritize safety, these boots offer superior slip resistance and enhanced traction, particularly on wet surfaces. This feature significantly reduces the risk of sliding or losing footing, providing you with greater stability and confidence.

Product Specification
- Heel Height: Flat (1cm)
-
Occasion: Normal
- Product Type: Ankle Boots
- Lining material: PU
- Outsole material: Rubber
- Seasons: Winter, Autumn
Size guide

NOTE: PLease, refer only to your foot measurements to choose US size. It may differ from your normal size.

Shipping Policy
Country |
Order Amount |
Shipping Fee |
Shipping time |
United States |
Over $59 |
Free |
7 - 20 Business Days |
Under $59 |
$5.99 |
7 - 20 Business Days |
Others |
Over $59
|
Free |
10 - 25 Business Days |
Under $59 |
$6.99 |
10 - 25 Business Days
|
Notes:
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
* Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics takes longer than ever. Shipping time may also be delayed as a result. Thank you for understand.
Return & Refund Policy
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment.
Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, Nanccy.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Nanccy.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@nanccy.com