PRODUCT DETAILS
THE IDEAL COMBINATION OF FUNCTIONALITY AND STYLE
BREATHABLE | COMFY | ELASTIC | ELEGANT
What makes Cuzcare different?
- Breathable: The socks are a combination of cotton, polyester, and spandex, which ensure to provide great air ventilation throughout your feet all seasons around. They promise to keep your feet dry and odor-free, preventing any blister or fungus from breaking down your skin.
- Comfortability: The blended fabrics make the socks so soft to the touch, as such, the socks are ideal items for whoever has sensitive skin. What is more, the fabrics are extremely durable making them less prone to accidental tearing, therefore, you can get the most comfort out of the socks.
- Elasticity: Thanks to their great elasticity, the socks are specially designed to fit the natural contours of the legs without causing stress or shrinkage. Moreover, the striped style at the mouth doesn't strangle your ankles while allowing blood to flow smoothly and keeping your feet away from swelling.
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Elegant Style: Beyond their utilitarian functionalities, they carry an elegant and simple style that fits any outfit perfectly.
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SIZE & FIT
NOTE: PLease, refer only to your foot measurements to choose US size. It may differ from your normal size.
SHIPPING & RETURNS
Shipping Policy
| Country | Order Amount | Shipping Fee | Shipping time |
| United States | Over $59 | Free | 7 - 20 Business Days |
| Under $59 | $5.99 | 7 - 20 Business Days | |
| Others |
Over $59
|
Free | 10 - 25 Business Days |
| Under $59 | $6.99 |
10 - 25 Business Days
|
1) Shipping Time does not include a 2-5 days processing period required to process your order from the date your order is placed.
2) Our products are produced in Vietnam, China, Korea and so on, all our products are shipping directly by our factories. So it may take more than 10 days of long international transportation.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 30 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
* Shipping time delayed due to New Crown epidemic *
Affected by the New Crown Epidemic (COVID-19), logistics takes longer than ever. Shipping time may also be delayed as a result. Thank you for understand.
Return & Refund Policy
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment.
Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.How long do I have before making a return, and do I have to pay for shipping?
Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 60 days.
1. You have a max of 60 days to make returns. You must send back and postmark your return packages within 60 days after the purchase date. No returns made after 60 days from the purchase date will be accepted.
2.Shipping Fee: The product arrive damaged, Nanccy.com will offer the return&exchange shipping fee. If the customer needs to return&exchange the product with personal issues, the customer need to offer the return shipping fee.
What should I do if I need to request a return&exchange?
To initiate a return&exchange, please contact our customer service team (service@nanccy.com) for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
How will I receive my refund?
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
Important Notice:
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service.
2. Please make sure you don't include non-Nanccy.com items by accident in your return package. We will not be responsible for sending back those items to you.
NOTE: If you have any issues with your return, you can contact Customer Support service@nanccy.com